Terms of Service

Terms of Service

Terms of Service

Effective Date: March 2025
Last Updated: March 2025

Welcome to Ratr (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our mobile application and related services (collectively, the “Services”). By accessing or using Ratr, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

By using Ratr, you represent that you:

  • Are at least 13 years old (or have parental consent if under 18).

  • Have the legal capacity to enter into these Terms.

  • Agree to comply with all applicable laws and regulations.

2. Account Registration

To access certain features, you must create an account:

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You must provide accurate and complete information during registration.

  • You agree to notify us immediately of unauthorized use of your account.

3. Use of the Services

1. Permitted Use

You may use Ratr only for lawful purposes and in accordance with these Terms.

2. Prohibited Use

You agree not to:

  • Use the Services for any illegal or unauthorized purpose.

  • Transmit harmful, offensive, or explicit content, including nudity.

  • Reverse engineer, decompile, or modify the application.

  • Interfere with security or performance of the Services.

  • Use automated systems (e.g., bots) to interact with the Services.

4. Subscriptions and Purchases

1. Premium Features

Ratr offers paid subscriptions for additional features. By purchasing, you agree to:

  • Pay all applicable fees and taxes.

  • Use authorized payment methods via Apple.

  • Understand that subscription fees are non-refundable, except where required by law.

2. Cancellations

  • You can cancel your subscription at any time via your Apple App Store settings.

  • Your subscription will remain active until the end of the billing cycle.

5. Content and Intellectual Property

1. Ratr Content

All content, including text, graphics, logos, and software, is owned by Ratr or its licensors and protected by intellectual property laws.

2. User Content

  • You retain ownership of any content (e.g., photos) you upload.

  • Ratr does not use user content for AI training or third-party analysis.

  • You grant us a non-exclusive, revocable license to store your images for personal tracking purposes only.

3. Prohibited Content

You may not upload or share content that:

  • Violates laws or regulations.

  • Infringes on intellectual property rights.

  • Contains offensive, explicit, or misleading material.

6. Privacy and Data Use

Your use of Ratr is governed by our Privacy Policy. By using the Services, you consent to our data collection and security practices.

7. Termination

We reserve the right to:

  • Suspend or terminate your account at our sole discretion.

  • Restrict access if you violate these Terms.

  • Delete user content that violates our policies.

Users can delete their account and all stored data via the app.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Ratr is provided "as is" and "as available," without warranties of any kind.

  • We are not liable for any indirect, incidental, or consequential damages.

  • Our total liability for any claims related to the Services is limited to the amount you paid for the Services.

9. Indemnification

You agree to indemnify and hold harmless Ratr, its affiliates, and their employees from any claims arising from:

  • Your use of the Services.

  • Your violation of these Terms.

  • Your infringement of third-party rights.

10. Changes to These Terms

  • We may update these Terms from time to time.

  • Changes will take effect upon posting in the app.

  • Continued use of Ratr means acceptance of the revised Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the state of Massachusetts. Any disputes shall be resolved through:

  1. Informal negotiation (contact us at support@ratr.me).

  2. Binding arbitration, unless prohibited by law.

12. Additional Terms

1. Third-Party Services

Ratr integrates with third-party storage and analytics providers (e.g., Supabase). These services have separate terms, and we are not responsible for them.

2. No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

3. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain valid.

Contact Us

For questions about these Terms, contact us at:

Email: support@ratr.me
Website: ratr.me

By using Ratr, you agree to these Terms of Service. If you do not agree, please discontinue use immediately.

Effective Date: March 2025
Last Updated: March 2025

Welcome to Ratr (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our mobile application and related services (collectively, the “Services”). By accessing or using Ratr, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

By using Ratr, you represent that you:

  • Are at least 13 years old (or have parental consent if under 18).

  • Have the legal capacity to enter into these Terms.

  • Agree to comply with all applicable laws and regulations.

2. Account Registration

To access certain features, you must create an account:

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You must provide accurate and complete information during registration.

  • You agree to notify us immediately of unauthorized use of your account.

3. Use of the Services

1. Permitted Use

You may use Ratr only for lawful purposes and in accordance with these Terms.

2. Prohibited Use

You agree not to:

  • Use the Services for any illegal or unauthorized purpose.

  • Transmit harmful, offensive, or explicit content, including nudity.

  • Reverse engineer, decompile, or modify the application.

  • Interfere with security or performance of the Services.

  • Use automated systems (e.g., bots) to interact with the Services.

4. Subscriptions and Purchases

1. Premium Features

Ratr offers paid subscriptions for additional features. By purchasing, you agree to:

  • Pay all applicable fees and taxes.

  • Use authorized payment methods via Apple.

  • Understand that subscription fees are non-refundable, except where required by law.

2. Cancellations

  • You can cancel your subscription at any time via your Apple App Store settings.

  • Your subscription will remain active until the end of the billing cycle.

5. Content and Intellectual Property

1. Ratr Content

All content, including text, graphics, logos, and software, is owned by Ratr or its licensors and protected by intellectual property laws.

2. User Content

  • You retain ownership of any content (e.g., photos) you upload.

  • Ratr does not use user content for AI training or third-party analysis.

  • You grant us a non-exclusive, revocable license to store your images for personal tracking purposes only.

3. Prohibited Content

You may not upload or share content that:

  • Violates laws or regulations.

  • Infringes on intellectual property rights.

  • Contains offensive, explicit, or misleading material.

6. Privacy and Data Use

Your use of Ratr is governed by our Privacy Policy. By using the Services, you consent to our data collection and security practices.

7. Termination

We reserve the right to:

  • Suspend or terminate your account at our sole discretion.

  • Restrict access if you violate these Terms.

  • Delete user content that violates our policies.

Users can delete their account and all stored data via the app.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Ratr is provided "as is" and "as available," without warranties of any kind.

  • We are not liable for any indirect, incidental, or consequential damages.

  • Our total liability for any claims related to the Services is limited to the amount you paid for the Services.

9. Indemnification

You agree to indemnify and hold harmless Ratr, its affiliates, and their employees from any claims arising from:

  • Your use of the Services.

  • Your violation of these Terms.

  • Your infringement of third-party rights.

10. Changes to These Terms

  • We may update these Terms from time to time.

  • Changes will take effect upon posting in the app.

  • Continued use of Ratr means acceptance of the revised Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the state of Massachusetts. Any disputes shall be resolved through:

  1. Informal negotiation (contact us at support@ratr.me).

  2. Binding arbitration, unless prohibited by law.

12. Additional Terms

1. Third-Party Services

Ratr integrates with third-party storage and analytics providers (e.g., Supabase). These services have separate terms, and we are not responsible for them.

2. No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

3. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain valid.

Contact Us

For questions about these Terms, contact us at:

Email: support@ratr.me
Website: ratr.me

By using Ratr, you agree to these Terms of Service. If you do not agree, please discontinue use immediately.

Effective Date: March 2025
Last Updated: March 2025

Welcome to Ratr (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our mobile application and related services (collectively, the “Services”). By accessing or using Ratr, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

By using Ratr, you represent that you:

  • Are at least 13 years old (or have parental consent if under 18).

  • Have the legal capacity to enter into these Terms.

  • Agree to comply with all applicable laws and regulations.

2. Account Registration

To access certain features, you must create an account:

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You must provide accurate and complete information during registration.

  • You agree to notify us immediately of unauthorized use of your account.

3. Use of the Services

1. Permitted Use

You may use Ratr only for lawful purposes and in accordance with these Terms.

2. Prohibited Use

You agree not to:

  • Use the Services for any illegal or unauthorized purpose.

  • Transmit harmful, offensive, or explicit content, including nudity.

  • Reverse engineer, decompile, or modify the application.

  • Interfere with security or performance of the Services.

  • Use automated systems (e.g., bots) to interact with the Services.

4. Subscriptions and Purchases

1. Premium Features

Ratr offers paid subscriptions for additional features. By purchasing, you agree to:

  • Pay all applicable fees and taxes.

  • Use authorized payment methods via Apple.

  • Understand that subscription fees are non-refundable, except where required by law.

2. Cancellations

  • You can cancel your subscription at any time via your Apple App Store settings.

  • Your subscription will remain active until the end of the billing cycle.

5. Content and Intellectual Property

1. Ratr Content

All content, including text, graphics, logos, and software, is owned by Ratr or its licensors and protected by intellectual property laws.

2. User Content

  • You retain ownership of any content (e.g., photos) you upload.

  • Ratr does not use user content for AI training or third-party analysis.

  • You grant us a non-exclusive, revocable license to store your images for personal tracking purposes only.

3. Prohibited Content

You may not upload or share content that:

  • Violates laws or regulations.

  • Infringes on intellectual property rights.

  • Contains offensive, explicit, or misleading material.

6. Privacy and Data Use

Your use of Ratr is governed by our Privacy Policy. By using the Services, you consent to our data collection and security practices.

7. Termination

We reserve the right to:

  • Suspend or terminate your account at our sole discretion.

  • Restrict access if you violate these Terms.

  • Delete user content that violates our policies.

Users can delete their account and all stored data via the app.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Ratr is provided "as is" and "as available," without warranties of any kind.

  • We are not liable for any indirect, incidental, or consequential damages.

  • Our total liability for any claims related to the Services is limited to the amount you paid for the Services.

9. Indemnification

You agree to indemnify and hold harmless Ratr, its affiliates, and their employees from any claims arising from:

  • Your use of the Services.

  • Your violation of these Terms.

  • Your infringement of third-party rights.

10. Changes to These Terms

  • We may update these Terms from time to time.

  • Changes will take effect upon posting in the app.

  • Continued use of Ratr means acceptance of the revised Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the state of Massachusetts. Any disputes shall be resolved through:

  1. Informal negotiation (contact us at support@ratr.me).

  2. Binding arbitration, unless prohibited by law.

12. Additional Terms

1. Third-Party Services

Ratr integrates with third-party storage and analytics providers (e.g., Supabase). These services have separate terms, and we are not responsible for them.

2. No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

3. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain valid.

Contact Us

For questions about these Terms, contact us at:

Email: support@ratr.me
Website: ratr.me

By using Ratr, you agree to these Terms of Service. If you do not agree, please discontinue use immediately.

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